Privacy Policy
Effective Date: 2024–2025
Hotel Mangal Bhawan, Mahakaleshwar Marg, Ujjain
Hotel Mangal Bhawan respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you interact with our website, mobile communication, booking channels, or stay at our property.
1. Information We Collect
We may collect the following details when you enquire, book, or stay with us:
Full Name
Contact Number
Email Address
Booking & Check-In Details
Government ID proof (as required by law)
Payment details (UPI / Card / Wallet – processed securely)
Special requests such as early check-in, room preference, food preference
No financial information (card numbers, CVV, bank info) is stored by us directly.
2. How We Use Your Information
Your information is used solely for:
Booking confirmation & reservation updates
Check-in verification & security compliance
Darshan assistance & customer support
WhatsApp/text updates related to your stay
Invoice & payment confirmations
Legal record requirements as per Govt. guidelines
We do not sell, rent or share your personal information with third-party advertisers.
3. Data Security
We follow safety practices to protect your information:
Encrypted communication
Controlled data access
Secure booking channels
ID data handled as per Indian hospitality regulations
4. Cookies & Website Analytics
Our website may use cookies to:
Improve browsing experience
Understand user behavior
Provide relevant stay information
Users may disable cookies anytime in browser settings.
5. Third-Party Sharing
Your data may be shared only in the following situations:
When required by government authorities for security compliance
Legal investigation requests (if applicable)
Payment gateway processing (secure & encrypted)
6. WhatsApp, SMS & Email Communication
By submitting your contact details, you agree to receive:
Booking confirmations
Darshan assistance reminders
Travel check-in updates
Stay promotions (optional)
You may opt-out anytime by messaging “STOP”.
7. Guest Consent
By staying at Hotel Mangal Bhawan, contacting us, or submitting booking details, you agree to the terms mentioned in this Privacy Policy.
8. Policy Updates
We may update this policy occasionally. All updates will be posted on this page with revised dates.
9. Contact Information
For privacy concerns or data requests:
Hotel Mangal Bhawan
Mahakaleshwar Marg, Near Mahakaleshwar Temple
Ujjain, Madhya Pradesh – 456001
📞 +91-8871684107
✉️ info@hotelmangalbhawan.com